Does Wetherspoons in Tiverton Have Overzealous Staff?
By Lewis_Clarke | Tuesday, June 15, 2010, 20:30
WETHERSPOONS has been criticised by some for its overzealous
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Wetherspoons in Tiverton.
policies and banning some of its pub users.
A customer was banned last Wednesday for complaining that
her 22 year old daughter was not allowed to buy a hot chocolate after 9pm. She
said: “It was a quiet night at the Wetherspoon, and we were enjoying a glass of
wine with our meal.
“As soon as it was 9.00pm when I tried to buy a latte for
each of us, she asked for I.D for my daughter, despite her serving us wine only
moments before, and being very rude about it.
“She was so stubborn about it, and I just told her it was absolutely
boll*cks, and she turned around and told me I was banned. I know it’s
Wetherspoons’ policy to check these things, but they’re taking it to the eighth degree.
“My daughter said she had her passport and went in, but she
soon came back out again saying she too had been banned.”
This isn’t the only incident to result in a ban. A man came
to us saying he had been banned for complaining about the service. He said: “Somebody
was serving at the bar, and I had been waiting patiently. She then decided to
serve her own friends first rather than those who had been waiting longer.
“I told her I was next in line, but she must have taken my
complaint the wrong way and she banned me there and then.”
In another incident a 19 year old who was there to pick up
his parents was prevented from drinking a J20 as it was after 9.00pm. He told
us: “I was only there to pick up my mum and dad and my mum had a J20 there
waiting for me when I got there.
“The manager picked up on it straight away and told me I
couldn’t drink it. I told him to look the other way and turn a blind eye, but
he was so rude and forced me to drink it really fast or I’d have to leave.”
Pub users have said that at other Wetherspoons nearby do not
have the same approach when it comes to young people drinking in their premises
after 9.00pm.
Are these stories justified? Have you had any problems with Wetherspoons? Are the staff their too strict on young people or are these stories just rare occurrences? Have your say in the comment box below on this and anything else you'd like to share about the pub.
Comments
Leave the Weatherspoons staff alone, I think its great that in this day and age when every pub is after any business that it can get, the white Ball staff would rather Dick about polishing the bar or stood with thier back to you looking at the optics and contemplating easing one off the wrist. rather that than take Our hard earned cash in exchange for a cold beer in a warm glass
By regcheck at 21:58 on 15/06/10
ReportLeave the Weatherspoons staff alone, I think its great that in this day and age when every pub is after any business that it can get, the white Ball staff would rather Dick about polishing the bar or stood with thier back to you looking at the optics and contemplating easing one off the wrist. rather that than take Our hard earned cash in exchange for a cold beer in a warm glass.
By regcheck at 21:58 on 15/06/10
ReportThere is a certain welsh barmaid who should be kicked out on her ass.
By Bubba1985 at 21:03 on 15/06/10
ReportI'm turning 18 soon and when I go out drinking, I'll won't bother with wetherspoon cause of their **** customer service!!
By CharlotteC92 at 20:40 on 15/06/10
Report